Our family visit to 360 Play

Read how Natalie Ellison and family enjoyed their first visit to 360 Play since lockdown.

Like most parents, COVID has brought a lot of fear into my life. To the point that I didn’t even go to a shop for 13 weeks, just walks with the family where I knew I could socially distance myself. As time has gone on I’ve found confidence in doing lots more things So, as we try and find a ‘new normal’ it was important for the girls (and my own sanity!) that we found places to go and enjoy together still. 

When I heard 360 was opening but without its usual soft play; like others I questioned how it would be possible? How would it work? What facilities would be open? How would I book? How would I keep my children and I safe whilst still having stress free fun? Today I booked in and wanted to talk you through the process. 

Booking:

Booking was a simple process online. It enabled me to book us in for an allocated time- I selected 3-5pm. I have attached the prices in my pics. I then received my tickets via email. 

Arrival:

I arrived and saw that there were signs informing me of where to stand and their procedures. Someone came and took our temps and sprayed our hands with anti bac. We then went to reception, showed our tickets and each child received their own bag of toys to play with whilst there. Protected screen between the employee and us. 

 

Facilities:

We went on the dodgems, which was sprayed in between users and socially distanced rules applied at all times. We then went upstairs to the street where my girls and nephew loved playing. They enjoyed the variety of toys in their bags and they have several barcodes to scan in stations which gave us quizzes to do and games to play. This really was a perk for us as it gave us lots to talk about and play. My girls particularly loved the vets one about baby animals.

 

Outside we played in the sand, boats and the climbing frame. It was lovely and the kids all really enjoyed it! We ran out of time to go on the carousel as time slipped away nicely, however that looked great too and wiped in between sessions. We really did spend more time on things we wouldn’t usually, which was a really nice experience. 

 

Food and drinks are still available- I enjoyed a lovely mocha. 

Basically, the experience IS different. If you’re expecting a soft play centre like before then you will be disappointed. However if you are expecting a fun place to take your kids for a few hours that is cheap then it’s perfect. The price reflects the fact it’s not all open. 

For me, a nice hot drink with happy children made me smile and I felt super safe and confident at all times. It’s nice to find some ‘normality’ and this afternoon certainly didn’t disappoint. So much so… I’ve booked in for later in the week! 

So I would definitely recommend for anyone considering it. I hope to anyone feeling nervous I’ve helped reassure you, as I totally understand the anxiety surrounding finding our new normal but every time we do something like this I feel a step closer to normal (and a little more sane 😉) 

👏🏻😃

COVID-19 Update – We are re-opening on July 22nd

We are excited to be able to welcome you back at Basildon, Milton Keynes and Rushden Lakes from July 22nd, however, we have made some changes to ensure your day out is as safe at it is fun! You can read more about these changes here.

At this moment in time we are unable to open our soft play frame but everything else, including our outdoor space, is open.

Please remember it is now essential for all guests to pre-book a time slot for your visit, including play pass holders.

We politely request that you refrain from visiting 360 Play should you start displaying any of the symptoms associated with COVID-19. 

The main symptoms of coronavirus are:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different toPlease contact our bookings department on 01908 670160 or email bookings@360play.co.uk should you need to amend your booking.

COVID-19 Safety and Cleaning Measures

We are looking forward to welcoming you back very soon and would like you know about the precautions we are putting in place. All the following will apply:

 

Here is a video demonstrating the highly effective cleaning products we use – watch here

We politely request that you refrain from visiting 360 Play should you start displaying any of the symptoms associated with COVID-19. 

The main symptoms of coronavirus are:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal

Please contact our bookings department on 01908 670160 or email bookings@360play.co.uk should you need to amend your booking.

To support the health and safety of guests and staff during the COVID-19 (coronavirus) pandemic 360 Play will be using non-contact thermometers to screen the temperature of each guest and employee before they enter. Guests who do not wish to undergo the temperature screening or who have a raised temperature of [37.8°C or above], along with their household group, will not be permitted entry but will be offered a full refund of the admission price of their ticket. No record of the temperature will be retained and the data will not be used for any other purpose.

Latest News

Dear Customers

On 23 June 2020, the Prime Minister announced further easements of the coronavirus (COVID-19) restrictions as part of Step Three of the government’s plan to return life to as near normal as we can.

Unfortunately indoor play areas were not included in this plan and we must by law remain closed.

We continue to monitor this phased reopening and we hope the next phase to include us is not too far away.

Our staff are currently still furloughed but desperate to get back to work and welcome you back to 360 Play.

To keep updated please join our mailing list or find us on Facebook.

We appreciate your ongoing support through this time.