Halloween booking is now open

Halloween tickets can now be purchased for Sunday 31st October 2021.

With 360 Street Trick or Treating, carving your free pumpkin in the Pumpkin Patch and lots of spooky themed games, this will be an event for the whole family to enjoy.

Pass holders can get discounted tickets by calling their local centre or central bookings.

New outdoor area for Rushden Lakes Centre

The newest addition to 360 play Rushden lakes complements the existing indoor offerings combining rides, attractions and role play in one location at one price.  360 Play, like many has seen long closure during the pandemic and this latest addition to the attraction is aimed at providing wider choice and the ability to play outside as well as in.

Centre manager Lauren Jenkins:

“It’s great to be opening our newest attraction at 360 Play Rushden Lakes just in time for the summer holidays.  The new addition has been built over the last 2 months and involves climb towers slides, rope bridges and lots of sand play too.  This new area gives families the ability to play inside and out as we see the sun finally come out. “

We have also upgraded the sand play at our other sites with outdoor areas in Basildon, Milton Keynes, Leicester and Stevenage. Visit any of our sites with your play pass or membership.

 

 

The Holiday Activity and Food programme

360 Play is proud to be supporting the government’s HAF scheme at our Milton Keynes, Rushden Lakes and Redditch centres, to provide activities and food to families with children receiving free school meals to help see them through the long summer holidays.

As a result of this programme, children who have attended this provision should:

  • eat more healthily over the school holidays
  • be more active during the school holidays
  • take part in engaging and enriching activities which support the development of resilience, character and wellbeing along with their wider educational attainment
  • be safe and not to be socially isolated
  • have a greater knowledge of health and nutrition
  • be more engaged with school and other local services

We have hosted many families so far and are looking forward to meeting more over the next few weeks.

This comment is from a HAF visitor:

“I just wanted to pass on some feedback from our visit today. 

After arriving and realising I hadn’t remembered my mobile phone (containing the booking info) I approached the entrance desk where the girl working happily greeted me, I explained the details, the haf programme, our emails etc. After she followed protocol a manager was called and my issue was dealt with extremely well, even though I’m sure I didn’t arrive in the best of moods. 

These two women in particular but not forgetting your entire team at Rushden lakes, were exemplary. 

They were courteous, patient and professional. 

The food and play areas were well kept, clean and sanitised, providing reassurance as we introduce ourselves back into socialising. 

The food went down very well and even though I wasn’t expecting the food ticket, I can say it was a very welcome gift. 

Thank you for a lovely trip out, it was exactly what we needed. Lots of smiles from the kids too! 

The play centre itself is very impressive and we are already planning another trip back! 

You should be proud of the team down at Rushden lakes, they’re doing a really great job! “

Milton Keynes MPs Encourage Nominations For Free Tickets To 360 Play As Part Of Young Minds Campaign

Milton Keynes MPs, Ben Everitt and Iain Stewart, have encouraged people to nominate deserving families in MK to receive free tickets to 360 Play.

360 Play’s founder Duncan Phillips has pledged £60,000 worth of tickets for children and families who have struggled during lockdown as part of the business’ Young Minds Campaign.

And after visiting the centre on Friday to see the positive impact re-opening was having on hundreds of families across MK, Ben and Iain are encouraging people to nominate family, friends and colleagues to win free tickets.

There are many reasons a person can nominate someone to receive free tickets to 360 Play. From children not seeing a parent as much due to them being a frontline worker to a child going above and beyond to help others, the main theme is that they could really use with a fun and much-needed experience at 360 Play.

Ben Everitt, the MP for Milton Keynes North, commented:

“This is such a wonderful offer from 360 Play who have seen the impact lockdowns have had on children and families across the country and are doing their bit to help out.

“It was lovely to see so many families back out enjoying themselves in a COVID-safe way at 360 Play so if you know anybody who would really benefit from tickets please do nominate them and help boost mental wellbeing across Milton Keynes.”

Iain Stewart, the MP for Milton Keynes South, said:

“The children of Milton Keynes have had a really difficult time during the coronavirus pandemic and that is why I am championing the Young Minds Campaign by 360 Play. 

“By allowing people to nominate families and children who have experienced a tough time to receive free tickets to 360 Play, it will give children the long-awaited opportunity to create childhood memories and be children again!

“If you know of a family or children that could do with a visit to 360 Play, I encourage you to nominate them.”

Duncan Phillips, founder of 360 Play, added:

“I am passionate that it’s now we need to get our children out from home lockdowns and start playing together with others in safe and creative settings that will help re introduce them to social interaction off screens.  Through our Young Minds Campaign if we can reach out and give just one family some help right now it will have been a success.  That’s why I am so proud to play our part reaching out to thousands of families who may not have the ability to access our sites to come along as or guests and play again in active and open settings, I look forward to hearing our centres full of play and laughter again.” 

 You can nominate somebody you think is deserving of free tickets to 360 Play here: Nominate here

 

360 Play re-opens to welcome local families for some safe smiles

May the 17th was a happy day at 360 Play’s centres for customers and staff.  This leading leisure attraction group closed its doors along with the rest of the country’s hospitality businesses back in December last year, with the hope it would only be a few weeks before they could reopen.  Five months later and in line with stage 3 of the road map, 360 Play finally got to welcome back many local families for some well overdue fun and play. 

“The coronavirus has had deep and wide impacts on our city, our families and many of the local businesses that serve them.  Some of the most impacted and yet least talked about are our children.  As a father of two boys I have seen some of the impacts this latest lockdown has had on them which is why I am so pleased we can open up our attraction for local families to be able to come and enjoy some play time without screens”  Founder and Managing Director Duncan Phillips.

Maureen, grandmother to Reece and Fay, was visiting Rushden Lakes’ centre and said  “Its amazing to be back and able to spend some quality playtime with my grandchildren in the safe clean environment that 360 Play gives us. The kids adore it here and it makes for an easy day out”

360 Centre Manager Lauren Jenkins said “The second lock down has been very hard on many of our staff and so we are really pleased to be able to get back to doing what we love here at 360, and hopefully put some smiles back on our customers faces.  We will keep in place our covid safe operating procedures and be limiting numbers while we steadily emerge from the latest lockdown. I have been with 360 Play for 5 years now and have really missed seeing the centre full of life over the last few months, so I and all the team are loving the noise our first customers are making with us today.”

360 Play was founded over 10 years ago and now has seven play centres across the South East and South Midlands.  Founder Duncan Phillips started the business to give families like his own a place where they could all play together.  Utilising hands on creative play environments, physically active play settings and skills based play attractions, the centre encourages intergenerational active play in a more traditional way, encouraging adults to spend time playing with their children and having fun too.    

360 Play Young Minds Campaign

360 Play’s ‘Young Minds Campaign’ aims to support children and families across our communities who have been isolated throughout the pandemic, those who have lost jobs, those who have been sick or those who have struggled to cope and need a helping hand back to normality. Passionate dad, owner and founder Duncan Phillips has pledged over £60,000 worth of tickets for children and families who have struggled through lockdown, for 360 Play centres across the country. 

“As a father of two boys through lockdown and passionate about giving children the best start in life, the pandemic has had a significant impact on the younger members of our society.  Unfortunately we may only see the impacts when the world does start to return to normal, but the warning signs are very clear to see.”  Duncan Phillips – Founder and Managing Director

NOMINATIONS HAVE NOW FINISHED

We have closely followed the child health experts throughout the pandemic and considered where we could have an impact to help our children.

Prof Russell Viner, president of the Royal College of Paediatrics and Child Health, addressing MPs on the Education Select Committee earlier this year: “When we close schools we close their lives, the pandemic has caused a range of harms to children across the board from being isolated and lonely to suffering from sleep problems and reduced physical activity.”

Dr Kathryn Lester, senior lecturer in Developmental Psychology at the University of Sussex, writes that: “The importance of play for children’s wellbeing is still all too easily overlooked, and sadly even more so in the midst of a global pandemic.”

The Association for Child and Adolescent Mental Health. “While posing a lower risk of physical health problems for children, Covid-19 has transformed the social lives of children more rapidly than anyone could have imagined” 

We have also watched our own families struggle through lock down and missing their peers.

“I am passionate that it’s now we need to get our children out from home lockdowns and start playing together with others in safe and creative settings that will help re-introduce them to social interaction off screens.  Through our Young Minds Campaign if we can reach out and give just one family some help right now it will have been a success.  That’s why I am so proud to play our part reaching out to thousands of families who may not have the ability to access our sites to come along as our guests and play again in active and open settings.“  Duncan Phillips 

In this campaign we are reaching out to our local communities to help find out who really need a day of carefree family fun. It’s more important now than ever that we look after our youngest generation and their developing minds.  If you know someone in your community who would benefit from this we need you to nominate them.   

For the first 30 days of 360 Play reopening, in stage three of the roadmap, we will be gifting over 50 tickets daily to the most deserving families in our communities. Friends, families, local charities or CAHMs teams can nominate families who they consider would benefit from a play date together.

Our children have struggled with isolation throughout the pandemic, all their usual social interaction with family and friends that shapes who they are has gone. Parents have been working from home whilst home schooling and providing childcare. Babies have been born who have never met or had interaction with other babies or adults.

Research shows that the formative years are intrinsically important to a child’s development and that the role of play is vital for both psychological and physical growth.

Alison Morton – Head of The Institute of Health Visiting says services have been badly hit during the pandemic with specialist nurses pulled away from their duties to help out on the Covid front line. In some areas, health visitor numbers have dropped by half. Meanwhile, the absence of baby and parent groups, and the friendships that naturally develop from them, has meant the babies of the pandemic have not benefited from the stimulus of social contact that is vital to their development.

For the majority of the school aged children all of their home schooling activities and hobbies have been through screens on their televisions, iPads and computers. Screens have been used (understandably so) as virtual baby sitters for younger children so parents can continue to work and we all feel the frustration of daily Zoom calls!

The 360 Play Young Minds Campaign has been created by Duncan with the support of his management teams across our centres and the backing of local MPs, children’s mental health charities, local businesses and more. 

A few words from some of our team members:

“The young minds campaign is something I am so proud to be part of,  I’ve seen firsthand the relief on the children and their families faces as they run through the door. It’s never been more important that we take the time to look after the young minds in our community. I saw it personally in my own family. As my little brother is autistic the time inside preventing him from socialising made him take a back step. He did not want to leave the house even to see his friends and family. He came to 360 post the second lockdown and you could see the tension drop from his shoulders as he ran through the play frame and just really enjoyed himself. The same for my mum as she sat down, enjoyed a coffee and watched. There are so many children who will have despite all efforts, been affected by this lockdown and it’s important that all of us are doing our part in supporting families through the return to normal. It truly takes a village and I’m proud 360 is a part of that.” 

Chloe Twiselton – Centre Manager 360 Play Milton Keynes

“As a mum myself who has spent the most part of the last year self isolating at home with my children, struggling at the most part to be the best pretend teacher I could be, the Young Minds Campaign is such an honour to be part of to bring happiness back to all the children and their families. The children who have been home schooled, missed out on the socialising and the lockdown babies who haven’t had the chance to experience such fun yet deserve an amazing day out to enjoy being kids again.”    

Amiileigh Boules – Centre Manager 360 Play Leicester 

“As a parent of two children and also a centre manager at 360 Play, I’ve seen first hand how crucial it is for children to be able to play freely in a setting where they can use their imagination and creativity, burn off energy and to interact with children of their own age. 

The 360 Play Young Minds Campaign is a huge project where I can help pioneer this belief and be a part of giving back to not only parents, but to children who’ve had a hard time adapting to life in lockdown. 

My team and I are so eager to get back to what we do best, and start to put a smile back on the faces of our local community” 

James Hack – Centre Manager 360 Play Basildon.

And a customer telling 360 Play how important our role will be in the coming months after lockdown;

”My son is autistic and has struggled coming in and out of lockdowns with some anxiety and social skills. He has become quite withdrawn and will avoid playing alongside people he doesn’t know well or going out at all.  He is much more content at home now. I know it’s important that he socialises, but I was worried how I would encourage him to do so. I brought him to 360 post the second lockdown after watching the safety video online. He loved every minute and so did I.  Well distanced, clean as always and an enjoyable atmosphere. My son interacted with staff and other children from a distance. I spoke to other mums across the distanced tables, and I watched my son completely relax and smile so much. We were both anxious when we came in, but we left with a new lease of life. Thank you for this piece of normal and what will hopefully be an early night!”  

Claire Hatch – Parent to a 10 year old boy.

Duncan Phillips – The Incoming Chair of BALPPA

Duncan Phillips, owner and founder of 360 Play, will be taking the Chairmanship role of the UK attractions group BALPPA for the next 2 years. Having been brought up in the leisure and theme park industry and filling the vice chair position throughout the pandemic, his experience will be invaluable in taking the UK attractions out the other side of the lockdown.

Founded in 1936, BALPPA is the non profit-making Trade Association representing the interests of owners, managers, suppliers and developers in the UK’s commercial leisure parks, piers, zoos, family entertainment centres (indoor play and soft play centres) and static visitor attractions sector.

Amongst BALPPA’s principal aims are to represent the needs and concerns of the industry to HM Government departments, policy-makers and influencers and to promote safe practice throughout the industry.

BALPPA has been particularly active over the past year representing and fighting for the leisure and hospitality industries that have been devastated by the pandemic.

A few words from Duncan:

“Our sector has had one of the most difficult times ever experienced in our lifetimes and the need to work together for the good of all has been the defining value of BALPPA this last 12 months. Under the careful Chairmanship of Richard Mancey the association has had to respond to unprecedented challenges as we have worked to serve the membership in new ways. At this time I would like to pay heartfelt thanks on behalf of the industry for Richard’s commitment to the sector and working hard to ensure our collective needs are put forward at the highest levels, at all times. On a more personal level, working alongside Richard these last two years as Vice Chairman has enabled me to appreciate his calm approach to even the most challenging of situations, thank you Richard. As we all start to look towards our industry opening back up again, BALPPA has learnt much through the pandemic that I hope will enable us to shape the Association in a way fit for the future and become even more responsive to the needs of all its members. The Pandemic has forced us to do things differently, some of which have been successful, and some of which we can’t wait to leave behind and get back to traditional methods. As your incoming Chairman I want to focus on what we have learnt to do well while still remembering what brings us all together as a body and has served us so well for many years. The use of new methods of connecting and working has certainly been one of the key learnings for me through the pandemic. Through my Chairmanship I hope to build on this to widen the reach and access to BALPPA. Not just to the key decision makers and thought leaders of organisations but to the many talented, passionate individuals who deliver our great products every day across the UK. These industry professionals, either starting out, or part way through their industry journey should be able to access all the benefits our association has to offer. By widening the organisation’s reach I think we will find greater strength and diversity of members to equip BALPPA as a must-have for tomorrow’s industry professionals. I would also like to thank Terry Monkton in agreeing to support me and the BALPPA team on this journey as my Vice Chair and I very much welcome his wider understanding of the sector from the trade side. Over the coming months as we emerge from “pandemic crisis management mode” I very much welcome meeting up with many lifelong industry friends and colleagues across the membership to see what we have learnt and what BALPPA needs to do tomorrow. Finally on a very personal note I still remember my first BALPPA event experience back in 1986 as a very young helper serving food to guests during a BALPPA Summer Conference visit to our family’s theme park Gulliver’s Kingdom. It will therefore be a great honour to serve you as your Chairman in 2021-23.”

IT’S CHRISTMAAAAS! 

We have loved welcoming families along for some 360 fun following our reopening earlier in the week. With the weather turning colder, possible snow on the way and the darker evenings, we look forward to welcoming you along to our afternoon sessions. As always our attention remains focused on delivering the highest level of Covid safe fun we can. We are grateful to all our customers for playing their part in these procedures and for working together to help keep each other safe. This is what is happening at 360 this week:
After school fun:  
Visit 360 Play this week and take advantage of our fantastic after school deals. Book before 3pm and you can enjoy all of our amazing facilities for less.
We’re also taking the hassle out of dinner time with our incredible Play & Eat deal when you visit us Monday – Friday.
We’ve made sure your visit is as safe as it is fun and are proud to be a Covid secure venue. We have reduced our capacity which means there’s less queueing for rides and more space to run around and have fun!
IT’S CHRISTMAAAAS! 
Christmas is going to look a little bit different for us all this year but we can have been working hard to bring your family some fab-yule-ous festive fun at 360. Our Christmas Cracker package has been developed with your family bubble in mind meaning you can all still get in the festive spirit and treat the young ones to a personalised seasonal visit, so dig out your favorite Christmas jumper and come and join in the fun!
The Christmas Cracker is £46.00 per family and includes:
Entry to the centre for 4 people (at least one of these must be an adult)
2 x Family Sharing Pizzas from our menu
4 x Large drinks of your choice
Christmas Crackers for the family
Christmas card from Twizzle & Twirl with a return voucher enclosed for 1 Adult and 1 Child
A Christmas bauble to take away to decorate (1 per child)
Additional guests can be added for £9.99 per person (maximum of 6 people per booking)
The Christmas Cracker saves you up to £23.00 off our normal entry and food prices, with an additional voucher included worth up to £15.00 included in your pack. It is available to book from the 12th right through till the big day so you can choose the date and time to suit you.
Book now button
Bookings can currently be made for groups of up to 6 people either from the same household or support bubble. All of our centres have COVID-19 secure precautions in place to help you have fun and play safely. For full details on what we’re doing visit https://360play.co.uk/covid-secure/
Looking for that perfect gift this Christmas to the ones you love: 
Give the gift of fun this Christmas or beat off the January blues with our new 360 Winter Pass, the perfect present for lock down children it gives unlimited weekday term time access to any 360 site Monday – Friday  from 4th Jan to 31st March for the incredible price of £34.99. Available now on the 360 website.
Covid safe measures:
As a Covid secure venue we are constantly reviewing the latest government advice and adjusting our protocols to make sure your visit to us as safe as possible. We would like to say a huge thank you to all our visitors for working with us to help keep the staff and customers safe by wearing face coverings and utilising the hand sanitising stations. Your cooperation is very much appreciated. It is mandatory for all guests over 11 to wear face coverings during their visit and we are grateful to guests for following the guidelines on wearing face coverings when in and around the centre unless you are medically exempt. We will continue temperature checking all guests and staff on arrival and have also reduced our capacity levels, removed the balls and loose toys (to be replaced with your own individual prop bag) and we are ensuring that our guests follow safe social distancing.To support the national effort to reduce infections, if you live in a Tier 3 area we recommend not booking tickets at this time.
Here’s what our customers have said about 360 Play this week: 
“Feeling safe and happy at 360 Play, the signage is clear, adults in masks and limited capacity so that it isn’t busy and children can play freely. Thank you, we have had a lovely time”
“My child loves 360 Play and has been waiting eagerly for the centre to re-open.
The staff are fantastic and so children friendly. They seem to be cleaning constantly which is a great reassurance in these difficult times. And of course the children can play together which they have so missed. Thank you 360”
“We visited 3.12.20 and felt extremely safe, lots of sanitising stations, lots of cleaning going on in all areas, staff very friendly and welcoming. So nice for children to be able to socialise safely. Thank you so much”

We are Back!

We are delighted that we will be reopening in line with guidelines on Wednesday 2nd December! The team are busy getting everything ready to welcome you back and we’re gearing up for lots of festive fun in the lead up to Christmas. We wanted to share more about our commitment to delivering a Covid secure venue for families to come and spend quality time together and answer some of the questions that you might have ahead of your visit to 360 Play Town. 

Halloween Vouchers: 

If you attended our Halloween Spooktacular event then you will have been given a voucher to join us for a free visit during November. Unfortunately we had to close our doors during the most recent Lockdown and so we will be accepting these for a visit in December instead. We are unable to book you in online with these vouchers so admission will be dependent on capacity when you arrive at the centre. If you have additional family members in your party they will need to book tickets online before your visit.

Pass holders:

Additional time will be added on to your peak, off-peak and quarterly passes to make up for the period of closure. You can visit without booking during weekdays in term time but for weekends and school holidays we would advise you to book online via the request for on the Redditch centre page. 

Covid safe measures:

As a Covid secure venue we are constantly reviewing the latest government advice and adjusting our protocols to make sure your visit to us as safe as possible and you can rest assured that a lot of hard work has gone on behind the scenes to make sure your visit with us is as safe and fun as possible. We appreciate your cooperation in helping keep our staff and customers safe by wearing face coverings, utilising the hand sanitising stations

inside our stores. It is mandatory for all guests over 11 to wear face coverings during their visit when in and around the centre unless you are medically exempt. We will continue temperature checking all guests and staff on arrival and maintaining strict capacity levels for our sessions.  

Visiting from a tier 3 area:

The government guidelines state that if you are in a tier 3 area you shouldn’t travel to other lower tier places within the UK unless absolutely necessary and to support the national effort to reduce infections if you live in a Tier 3 area we recommend not booking tickets at this time. We are only following the guidelines and mitigating the risk to other customers. 

Parties:

Unfortunately we are not able to host parties at this time. We appreciate that it is disappointing for children to not be able to celebrate and that you may wish to meet with friends and family. At the moment the tier 2 regulations state that you cannot socialise with other households indoors so we would like to politely request that you only attend a session as your household bubble and do not bring others along with you. 

Session times:

You will need to book online before visiting us at 360. You can book sessions online for the following time slots.

9.30am – 11.30am

12.30pm – 2.30pm

3.00pm – 5.30pm

If capacity allows then you are welcome to stay and play for longer.

Christmas is coming!

We are busy planning some fab-yule-ous Christmas fun for all the family this year and can’t wait to share our festive plans with you soon. Give us a follow on our social media pages to see what’s coming up.

We look forward to seeing you all very soon!

A Successful Spooktacular Halloween

Our Halloween sessions went down a treat this year, with customers enjoying the new Pumpkin Patch along with the always popular Trick or Treat Street. Children could also create magic in Messy Play as well as enjoy all the usual 360 play features.

Here are just some of the lovely comments customers have made:

“Great Halloween fun with my 1 year old, all staff are so lovely and fun, love it here. Enjoyed the pumpkin patch best 🙂 Thank you!”

“First time coming, lots of fun. My 14 month old loved the sand patch with pumpkins. Loved looking at all the Halloween decorations. Thank you so much, worth every penny.”

“We really enjoyed Halloween at 360 Play, my kids love burning off energy in the centre, it’s a real work out for me and the kids, getting the kids off their phone is so essential to their welfare.”