At 360 we like to listen to our members as many of our great elements have been driven by our members’ comments. If there are any elements of our products or service that you are not happy with please bring it to our attention and we will make every effort to resolve the issue through frank and open discussion. You can put your concerns to the Centre Manager verbally, or if you prefer, formally in writing or by e-mail. The Management Team will investigate any written concerns within 7 days of the receipt of the letter.
We are always happy to help at 360 Play and we are here to provide you with more information or to answer any questions you may have. We know that sometimes you want to speak to a real person and so now you can speak to someone seven days a week between 9:00am and 5:30pm Monday to Friday and 9:00am until 17:00 pm Saturday and Sunday on 01908 670160.