As of the 19^th July the government has relaxed most of the social distancing requirements for businesses in England with a view of returning to a near normal operation.

We have learnt a lot throughout the pandemic, about our customers, our staff and our business. 

With this in mind we have reviewed our Covid operating procedures and made the changes that will allow customers to enjoy a more normal experience in our centres but with the reassurance that we will still be ensuring families can have confidence in the safety of their visit. 

We will continue to have additional hygiene and safety measures in place across our centres including enhanced cleaning, hand sanitiser points and suggested distancing markers.

Temperature checks on entry will no longer be necessary but we ask you that if you or any of your group are showing covid symptoms that you do not attend, we will happily re-arrange your visit.

Customers will be asked to take personal responsibility for wearing face masks, we recommend wearing a mask whilst moving around the building, queueing for rides or in our food and beverage queue points. 

We have re-introduced parties and private hires so we can all celebrate together.

Play pass holders will no longer need to book and can just turn up and play.

We have enjoyed being back open for the last couple of months and we really appreciate your continuing support us as we have all got used to the changes to our business, we sincerely thank you for this.

Please watch our new video for more information or see our FAQs here