Terms & Conditions of Entry to 360 Play

Please observe the following terms and conditions at all times:

1. 1. 1.While 360 Play and its employees strive to ensure the complete safety of our visitors, it is the responsibility of parents/guardians and carers to supervise and accompany their children on the premises.

      2.360 Play encourages children to play, run free and explore in a safe and stimulating environment. As such, there are inherent risks that are always associated with children playing and having fun together.

      These include:

      • Children being exposed to moderate physical activity.
      • Children tripping, falling and bumping into fixed objects and other children.

      360 Play has taken every reasonable step to control these risks through the design, maintenance and operation of the facility. However, it is impossible to eliminate such risks completely whilst providing a stimulating environment and parents/guardians must recognise and accept this risk.

      3.The parents/guardians/carers (herewith referred to as carers) of all children must:

      • Be a competent person over 18.
      • Always remain within the building with the children.
      • Observe their child to ensure that they are capable of using the equipment safely.
      • Explain the rules of play to the children and monitor their behaviour.
      • Know where their child is and make sure the child knows where they are at all times.
      • Carers are to encourage children to visit the toilets before using the play equipment and ensure nappies are changed regularly to ensure there is no leakage. Excited children have accidents and the clean-up is not fun!
      • Carers should supervise their children in the toilets.

      4.Nappy changing and the use of potties etc. must be conducted in the toilets, and nappies must be disposed of in the nappy bins provided.

      5.Children who are unwell should not visit the centre.

      6.Children who become unwell during a visit may be asked to leave the centre.

      7.Only food and drink purchased on the premises can be eaten on site. It is, however, permitted to bring food and drink for babies under 1 and children with special dietary requirements.

      8.No sharp implements, knives or glass objects are allowed in the centre (if you need to cut your birthday cake please ask for a cake slice at the café bar)

      9.Alcohol is not permitted on the premises. We reserve the right to confiscate any alcohol and persons deemed to be under the influence will be asked to leave the premises.

      10.Recreational drugs are not permitted in the centre. Anyone under the influence of drugs will not be admitted or will be asked to leave. The police may be called in certain circumstances.

      11.Abusive /aggressive behaviour or any type of sexual harassment towards 360 Play staff, management or other guests from either children or adults will not be tolerated under any circumstances – management reserve the right to enforce total bans. Please report any behaviour concerns to a member of staff. Do not intervene yourself.

      12.All height and age restrictions on rides and equipment imposed by the management must be adhered to. Height restrictions are in place for your safety; the operators and management do not have the authority to override them. Please do not place them in a difficult position.

      13.Management reserves the right to refuse entry.

      14.360 Play cannot accept any responsibility for members of the public’s personal belongings – parents/guardians and children should also remove any valuables before entering the equipment. Lockers are available for use.

      15.No animals are permitted to be brought into 360 Play unless they are registered guide or assistance dogs and are accompanied by their owners.

      16.Photographs will be taken at reception on your first visit to allow entry to the centre.

      17.Admission is for a continuous period of play; there is no re-admittance for families leaving the building. Annual pass holders can be re-admitted but have no priority if there is a queue.

      18.Strictly no smoking on the premises. Customers can only exit the building to smoke if their children are still supervised in the centre. Please use the smoking areas provided.

      19.Whilst every effort is made to provide all the rides, attractions and facilities mentioned, we cannot guarantee that they will all be available all day, every day. The management reserve the right to alter attractions as may be deemed necessary without prior notice.

      20.For the safety and security of all our visitors, we have CCTV in operation in the centre.